New Website for Jo O’Connor

This is a simple website for Jo O’Connor, a friend who is an artist, a space where she can upload her portfolio of past work, show people what she is currently working, and possibly do some blogging.

WordPress was the most logical selection for this, and the clean lines required made the requirements even simpler. Despite the apparent simplicity, it took us about a year to get all the bits and pieces together for this site.

Take a look at Jo O’Connor’s current work

Google Analytics Site Speed

Google has for a while offered ways of measuring the speed of your website using Google Webmaster Tools and an extension to the Firefox addon Firebug called Page Speed. These are all very well but only let you know 1. how Google experiences the speed of your website and 2. how you experience the speed of your site. What it does not give you is how your visitors experience your website and this is what Google have just added to the new Analytics interface.

This is especially relevant to South African companies choosing to host their websites in the USA to save on hosting costs, but their main audience is a long way off. Being able to measure the site’s load speed and evaluate changes made to the website against these values can only be useful to anyone with the website.

Unfortunately there are some tweaks which need to be made to tracking codes to be able to take advantage of this, but our advice is the sooner this is implemented the sooner you start gathering data for future analysis.

Freeworld Design Centre Blog

Freeworld Design Centre recently opened their doors and needed a platform for their design centre consultants to publish regular content in the format of a blog. The solution is a simple WordPress blog allowing the team to publish their content as themselves, thereby enhancing their profile as well as that of the team at the centre.

www.freeworlddesigncentre.co.za

Website Launch: Clementina Ceramics

Clementina is a Cape Town based ceramist who produces beautiful ceramics generally with strong, sometimes zany, colours. She designed the Africa Cafe range of crockery which I am sure everyone in SA has seen at some point.

The Brief

The site serves as a home to Clementina’s work and the Clementina shop which carries other ceramists work as well as some other products. There is the possibility that an e-commerce component will be added to the site in the future.

Design a clean uncluttered website that will allow the work to stand out.

Provide a CMS for easy editing of pages and for the addition of news.

The Result

Interpreting Analytics data for Social Media

Working on analytics for an online application based in a social media platform has been interesting, from a couple of angles.

1. measurement of virality of the application.

You have your plan of how your user-base will grow, but only through analysis of user data will you learn what is really happening.

2. focus on user engagement

Online retail for instance wants you to buy something; look around the store, pick up a couple of things and go through the checkout. Social? Well there could be any revenue model, but what you really want is users interacting with the app, with each other, and with the thing that is generating your revenue, no clear funnel necessarily, a lot of chaos to make sense of.

I would not go so far as to say that Analytics for a retail site vs social is totally different, but the focus is slightly shifted. eg on a retail site you may ramp up your ad spend as you grow, where on social you want to get a critical mass early on and gain a groundswell of users inviting their friends as soon in the application’s life as possible.

An article on ClickZ (sponsored by Omniture) Web Analytics for Social Media starts to look at this issue, but leaves it with a lot of open questions, but with social media being such a broad area it would be tough to go into specifics.

Lead Generation – Create the ideal lead funnel?

Well really if there was one ideal lead generation system, it would not be a question worth asking or a subject worth blogging about. There are many factors affecting lead generation success and no one set of rules makes sense in all situations. I am however going to add my 2c on the topic.

Dont pay for the traffic until you are sure your conversion is at least working. There is little your PPC marketer can do if the conversion funnel is flawed.

This is so wafty it should not be called a rule but it is the crux of lead generation: Find a ballance between lead volume and lead quality. Do you want as many signups as possible? OR High quality high value leads only?

Some other guidelines I list below, the first 2 appear contradictory:

  • Give them reason – clearly state the reason/advantage/benefits of filling out the form.
  • Quantity over quality – a form should have low/no barriers to entry.
  • Quality over quantity – gather as much information in your lead form to pre-qualify the lead.
  • Visibility – a form should be prominently displayed, or easy to get to.
  • Trust issues – users like to know that their information is secure. If you are not a big name you have to work “harder” to win their trust.

And here is a final rule for you, and it is the most important; Go through the process youself, get a colleague to test and test again.